Privacy Policy

Hermanus Whale Festival

Last Updated: May 2026

The Hermanus Whale Festival respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

By using our website, attending the festival, submitting forms, or interacting with our services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

The Hermanus Whale Festival is an annual eco-marine festival hosted in Hermanus, South Africa, celebrating ocean conservation, tourism, education, and community engagement.

Website:
https://www.hermanuswhalefestival.co.za

2. Information We Collect

We may collect and process the following information:

Name and surname
Email address
Phone number
Company or organisation details
Vendor or exhibitor information
Competition entries
Sponsorship applications
Media accreditation information
Website usage data and analytics
Cookies and browser information
Images and videos taken during festival activities

3. How We Use Your Information

Your information may be used for:

Festival communication and updates
Vendor and exhibitor applications
Ticketing and event administration
Responding to enquiries
Marketing and promotional purposes
Newsletters and announcements
Website improvement and analytics
Safety, compliance, and event management

We only process personal information where legally permitted under POPIA.

4. POPIA Compliance

In accordance with POPIA, we undertake to:

Process personal information lawfully and responsibly
Collect information only for legitimate festival-related purposes
Protect personal information from misuse or unauthorised access
Allow users to request access, correction, or deletion of personal information where applicable

You may request access to your personal information or request removal from our systems by contacting us directly.

5. Cookies Policy

Our website uses cookies to improve user experience and website performance.

Cookies may be used to:

Remember website preferences
Analyse visitor traffic and behaviour
Improve website functionality
Support social media integrations
Monitor website performance

By continuing to use our website, you consent to the use of cookies.

Users may disable cookies through their browser settings, although some website functionality may be affected.

6. Third-Party Services

Our website may contain links to third-party websites, booking systems, sponsors, social media platforms, ticketing providers, or external services.

We are not responsible for the privacy practices or content of third-party websites.

7. Photography & Video Disclaimer

The Hermanus Whale Festival is a public event. By attending, you acknowledge that photographs and video footage may be captured for promotional, marketing, media, archival, and social media purposes.

These images and videos may be used by the festival and authorised media partners without compensation.